![]() ![]() If you have a low-to-no budget but a huge amount of spare developer time at hand, try Intro.js or Shepherd.If you’re all for keeping things unified in one platform, even though it’ll limit you in functionality, try Intercom’s Product Tours,.For more capability, more customization, better experience, and better pricing try UserGuiding.If you want to step up your user onboarding game, you might want to try a product other than Conpass, because as we’ve discussed, there are better alternatives to the customer success platform: UserGuiding is a no-code digital adoption platform that helps you deliver top-notch in-app experiences, without the hassle. Let’s go over each one of the tools and compare them to Conpass: 1- UserGuiding – No-code Interactive User Onboarding Here are the top 5 alternatives to Conpass: Now that you know what Conpass is, and what the main pain points with the product are, we can go over the different alternatives for it. ![]() ![]() So, when compared to its competitors, on the same amount of MAUs, Conpass is definitely over-priced. Many businesses have much more active users than Conpass’s offerings, so if you’re not a startup just starting up, you’ll need to expand your package and pay more. Low MAU / Over-priced PlansĬonpass’s Free plan which only has NPS is available for up to 100 Monthly Active Users (MAU) and the paid plans start at 400 MAUs. However, there are dead ends in Conpass’s UX that your past experiences can’t help you.įor example, I couldn’t upgrade my plan from free to paid, without making an official request to their sales team. I found it hard to get information about the product’s functions, I was only able to use it because I’ve used similar products before. In addition to interactive guides for Conpass that pop up late, other self-serve elements in the product also perform poorly. One of the many bugs you can encounter in Conpass Poor Self-Serve Experience The looks and the functions of the elements should be improved, and more options for customization needs to be added to the platform. Limited Features and CustomizationĪs a product owner, you’d want your product and all of its components to look as good as they can be.Īlthough Conpass has a number of customization options and a few ready-to-use templates, the elements you can create with it stays basic. Conpass only offers integrations through webhooks, and these types of integrations require a bunch of coding to get right. Unfortunately, Conpass is not one of these platforms. In 2022, almost all SaaS platforms offer code-free integrations to help you automate and polish your workflows. □ A little tip: to make the switch to a new tool easier, use a simple yet capable no-code platform such as UserGuiding. Some former customers of Conpass claim that they’ve left the tool because they were going to stop their services.Īnd since there is no way to transfer your creations into another tool, if you’re an existing user of Conpass, you might have to start all over again. It is hard to invest a ton of time and effort in a tool to create something that works, only for all your progress to disappear into thin air. Conpass might be shutting down – and making the switch is going to be hard Why do you need a Conpass Alternative?Īs I’ve previously mentioned, Conpass currently has many issues that need to be solved, some of which I will go over in this section. There are no reviews available for Conpass online, however, you can take this article as a review itself. Customer Experience Plan: R$478/month (roughly $90) for 400 MAU and unlimited interactive content + additional indicators and analytics features.Engagement Plan: R$342/month (roughly $65) for 400 MAU and unlimited interactive content.Free Starter Plan: Free forever only for the NPS feature.The product still needs improvements before it can offer the same capability and user experience its competition offers. It helps you improve product adoption, collect feedback, and automate customer experience with interactive guides, in-app messages, and NPS surveys.Īlthough Conpass might look like a solid solution for digital businesses, our experience with it wasn’t as pleasant as we’d hope for. ![]()
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